COOKIE POLICY
 

Magdalena Hotels & Suites SAS – Hotel La Magdalena
 

Last updated: May 2026

This Cookie Policy explains how Hotel La Magdalena, operated by Magdalena Hotels & Suites SAS, uses cookies and similar technologies on the website www.hotellamagdalenactg.com.
 

By continuing to browse our website, users accept the use of cookies in accordance with this policy unless they disable them through the appropriate settings.

 

1. What are cookies?
 

Cookies are small text files stored on a user’s device when visiting a website. They help remember browsing information and improve user experience.

Cookies may be temporary (session cookies) or persistent, and may be first-party or third-party cookies.

 

2. What types of cookies do we use?
 

a) Essential cookies

These cookies are necessary for the basic operation of the website and cannot be fully disabled.

They include functions such as:

• secure browsing

• reservation access

• contact forms

• session management

• payment processing

 

b) Analytics and performance cookies

These help us understand how users interact with the website in order to improve performance.

These tools may collect information such as:

• visited pages

• browsing duration

• approximate location

• device type

• traffic source

We may use tools such as:

• Google Analytics

• Wix analytics tools

 

c) Advertising and marketing cookies

These cookies allow us to display personalized advertising and measure campaign performance.

We may use:

• Meta Pixel (Facebook and Instagram)

• TikTok Pixel

• Google Ads and remarketing tools

These technologies may track user activity across websites and platforms.

 

d) Third-party functionality cookies

Some sections of the website may integrate third-party services that install additional cookies, including:

• Google Maps

• WhatsApp buttons

• Instagram feeds

• YouTube videos

• external booking or review widgets

These third parties operate under their own privacy and cookie policies.

 

3. Purpose of cookie usage
 

We use cookies to:

• ensure proper website functionality

• facilitate reservations and guest communication

• remember user preferences

• analyze traffic and browsing behavior

• improve our services

• develop marketing and advertising campaigns

• protect website security

 

4. Cookie management

Users may accept, reject, or configure cookie preferences through the consent banner available on the website.

Users may also delete or block cookies through browser settings.

Disabling certain cookies may affect some website functionalities.

 

5. Third-party cookies
 

Our website may use services provided by third parties, including:

• Wix

• Wix Hotels

• Google

• Meta Platforms

• TikTok

• WhatsApp

These third parties may collect information according to their own privacy policies.

 

6. International data transfers
 

Some cookies and technological tools used on this website may involve international data transfers outside Colombia.

In such cases, we aim to work with providers implementing reasonable data protection and information security standards.

 

7. Personal data protection
 

Personal information collected through cookies is processed in accordance with our Privacy Policy and applicable Colombian legislation, including Law 1581 of 2012.

 

8. Policy updates
 

Magdalena Hotels & Suites SAS may update this Cookie Policy at any time to reflect legal, technological, or operational changes.

Updates will be published on this page.

 

9. Contact
 

For questions regarding this Cookie Policy or personal data processing, please contact:

Magdalena Hotels & Suites SAS
Hotel La Magdalena
Calle 31 #10-64, Getsemaní, Cartagena, Colombia
Email: hotellamagdalena@hotmail.com
Phone: +57 314 560 4472